Clinical excellence is for everyone.
At Kindly, we believe that cost should never be a barrier to high-quality psychological care. We are committed to fostering a more accessible mental health landscape in Sydney & across Australia.
Our Pledge
10%
of our total clinical capacity
is permanently ring-fenced for bulk-billed sessions — ensuring that financial circumstances never determine the quality of psychological care you receive.
Who qualifies
Full-time Students
Supporting those pursuing growth while managing the costs of study.
Low Income Earners
Providing a safety net for individuals and families facing financial strain.
Health Care Card Holders
Ensuring those with valid concession cards have priority access.
Aboriginal & Torres Strait Islanders
A commitment to culturally safe and accessible care for First Nations people.
Our Commitment
Bulk billing is not a reduced service.
Same Clinicians
Bulk-billed clients are matched with the same experienced registered psychologists as all other bookings.
Same Evidence Base
Every session is grounded in the same rigorously researched frameworks — CBT, ACT, schema therapy and more.
No Gap Fee
Medicare covers the full cost. You pay nothing out of pocket, with no hidden charges at any point.
The Access Process
Step 01
GP Referral
You will need a Mental Health Care Plan from your GP. Ask them specifically to request “Bulk Billing” at Kindly Psychology — this signals your eligibility from the very first touchpoint.
Step 02
Waitlist Priority
As these spots are limited to 10% of our total capacity, there may be a waitlist. Eligible clients are triaged based on clinical urgency so those with the greatest need are seen first.
Step 03
Your Session
Sessions are processed directly through Medicare with no gap fee, provided your MHCP referral is current and valid. You receive exactly the same standard of evidence-based care as every other client.
If you belong to one of our priority groups and would like to inquire about current availability at our Sydney locations or via Telehealth, please reach out.